IT Help Desk Tech

CybertronIT10 months ago
Wichita, KS, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Join Our Growing IT Team at Cybertron! We are a growth-focused IT Services Provider based in Wichita dedicated to managing and supporting our clients’ technology infrastructure while delivering top-tier customer service. Every day here is fast-paced and exciting—with plenty of opportunities to learn, grow, and overcome challenges alongside a supportive team. If you’re a problem solver who is passionate about technology, we’d love to hear from you!

Required Qualifications

  • Communication & Interpersonal Skills: Strong written and verbal communication; excellent relationship-building, active listening, and inquisitive approach.
  • Attention & Teamwork: Keen attention to detail with robust documentation and multitasking abilities; a team player who values mentoring and continuous learning.
  • Technical Background: A genuine interest in IT paired with foundational technical knowledge.
  • Technical Skills: Proficiency in Windows 10, Network Printers & Deployment, LAN & WAN Networking, and general hardware & software troubleshooting.

Preferred Qualifications

  • Windows Server 2019
  • Office 365 & Exchange Administration
  • Active Directory & Group Policy
  • Hyper-V and/or VSphere/ESXi

Benefits & Perks

  • Competitive salaries
  • Generous performance bonuses
  • Health insurance
  • 401k
  • Paid holidays & PTO
  • Training & development

Required Skills

LAN & WAN Networking
General Hardware & Software Troubleshooting
Network Printers & Deployment
VSphere/ESXi
Active Directory & Group Policy
Office 365 & Exchange Administration
Windows Server 2019
Hyper-V
Windows 10