Rental Account Manager

Position Overview

BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. At Ryder, our most important competitive advantage is our people – CULTURE-INTEGRITY-FAMILY. As a Rental Account Manager, you’ll be part of a dynamic team empowered to develop your sales career. This position serves as the primary Rental Sales/Marketing function at the BU level, focusing on commercial rental and trailer services while generating profitable new accounts and retaining existing ones. If you want to keep the momentum moving forward in Transportation & Logistics, you’ve come to the right place.

Location: Dallas, TX
Salary: $50,000
Compensation: Annual bonus, commission, and long-term incentive plan may be available
Schedule: Structured work weeks

Key Responsibilities

• SALES: Develop leads through cold calls, telephone solicitation, and customer visits. Use product knowledge to assess customer needs and develop proposals, coordinating with rental operations to ensure equipment is available. Additionally, market at the branch level and assist rental sales representatives by coaching on phone skills and marketing techniques. (SCOPE OF DECISION MAKING: Contact decision makers, develop competitive proposals, and train representatives.)
• CUSTOMER RETENTION: Maintain contact with customers through visits and phone calls, ensuring quality service by effectively handling complaints and staying informed of customer needs and long-term rentals. (SCOPE OF DECISION MAKING: Retain customers in a competitive market and schedule retention visits.)
• TIME ADMINISTRATION: Develop proposals and contracts, maintain customer files, prepare follow-up correspondence, and coordinate with BU departments. Manage FIS data integrity in the DPS system and handle credit approvals, collections, and maintenance updates. (SCOPE OF DECISION MAKING: Follow company procedures and deadlines, and diplomatically collect past due receivables.)
• Additional responsibilities as assigned.

Required Qualifications

• Education: Bachelor's degree in Marketing or 5 years of equivalent job-related experience.
• Experience Required: One (1) year or more sales experience or equivalent sales training.
• Qualifications: Strong verbal and written communication skills; proven ability to build customer relationships; high energy, self-directed, and a team player; flexible and able to excel in a fast-paced environment; excellent time management, organizational, and follow-up skills; detail oriented with a high degree of professionalism and ethical standards.

Preferred Qualifications

• Three (3) years or more sales experience.
• One (1) year or more industry experience.

Benefits & Perks

• Benefits: Comprehensive health and welfare benefits including medical, prescription, dental, vision, life and disability insurance; paid time off for vacation, illness, bereavement, family and parental leave; a tax-advantaged 401(k) retirement savings plan with employer match; and a discount on RyderShares.