Remote Customer Support Representative

My Modern Desk22 days ago
San Antonio, TX
Remote
Full-time
Junior Level (1-3 years)
$19-$23 Hourly

Job Description

Position Overview

As a Remote Customer Support Representative, you will serve as the first point of contact for customer inquiries, offering solutions and maintaining a positive customer experience. This fully remote role allows you to make a meaningful impact while working from the comfort of your home. We are a growing company looking to hire motivated individuals!

Key Responsibilities

  • Respond to customer inquiries via phone, email, or chat.
  • Assist with questions, account updates, and general concerns.
  • Provide empathetic and clear communication to resolve issues.
  • Maintain accurate and detailed records of interactions in our system.
  • Collaborate with team members to ensure exceptional service delivery.

Required Qualifications

  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work independently and manage time effectively.
  • Reliable internet connection and a dedicated workspace.

Benefits & Perks

  • Fully remoteposition with flexible scheduling.
  • Comprehensive training and continuous support.
  • Competitive pay
  • A supportive and inclusive team environment.

Required Skills

time management
remote work
communication
problem solving
customer service