Housekeeping Floor Manager; Wide

Position Overview

Location: City Wide. Caesars Entertainment is dedicated to creating extraordinary experiences for both guests and team members, guided by our Mission, Vision & Values. As a Housekeeping Floor Manager, you will lead and supervise a daily staff of 16–20 employees, conduct suite inspections to ensure optimal cleanliness, and uphold both hotel and departmental standards.

Key Responsibilities

• Responsible for upholding all hotel and departmental policies and procedures.
• Reports all maintenance discrepancies and follows through on issues in a timely manner.
• Must enforce all OSHA and safety policies and procedures.
• Ensures all tower public areas are cleaned and well-maintained in accordance with hotel standards.
• Monitors all supplies and amenity levels in assigned areas.
• Initiates positive or corrective action when standards are being met or neglected.
• Works closely with Status Board Operators to communicate accurate room status information to the front office staff.
• Makes sound judgment decisions regarding employee and guest safety while delivering professional customer service.
• Demonstrates familiarity with guestroom cleaning techniques, including industrial carpet and floor care, as well as basic guestroom cleaning.
• Maintains a consistent pace throughout the shift.
• Must have good communication and written skills.
• Exhibits strong management skills.
• Able to walk for long periods.
• Possesses knowledge of chemicals and cleaning equipment.
• Understands project management and scheduling.

Required Qualifications

• May be required to use a small step stool to reach high areas during cleaning.
• Ability to work in smoking areas and pet-friendly areas.
• Able to push, pull, carry, or lift up to 50lbs repetitively throughout the work day.
• Physical ability to stand and/or walk continuously for the duration of the shift.
• Physical ability to climb stairs, balance, bend/stoop, and kneel continuously.
• Physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms.
• Physical ability to use both hands for continuous grasping.
• Physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables.
• Tolerance for required personal protective equipment such as gloves, safety glasses, and safety goggles.
• Ability to safely operate motorized equipment.
• Attention to detail with the visual capability needed to inspect work upon completion.
• Ability to maintain regular, predictable attendance according to the schedule.
• Proficient in English, both verbally and in writing.
• Must be 21+ years of age.
• Capable of working in a fast-paced environment and handling multiple tasks under time constraints.
• Must be able to lift 35–50lbs repeatedly and manage sensitive situations involving staff and guest issues timely.

Preferred Qualifications

• Previous Housekeeping managerial experience.
• Knowledge of Culinary Union contract.