Entry Computer Helpdesk Assistant
Entry Level Technology Jobs5 months ago
Atlanta, GA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Are you interested in an IT career? If you are looking for an IT position in Atlanta, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk and are an integral part of the overall IT team, providing technical assistance and support for computer systems, hardware, and software. They answer users' questions, train users on basic system and computer functions, address system and user issues, and resolve problems in a timely and professional manner. If you are a teamplayer, join us to see if you are a good fit for our team!
Key Responsibilities
- Provide technical assistance and support for computer systems, hardware, and software.
- Answer users' questions and train users on basic system and computer functions.
- Address system and user issues promptly and professionally.
- Collaborate effectively with the Help Desk and broader IT team.
- Ensure timely resolution of technical issues.
Required Skills
technical assistance
computer hardware troubleshooting
user support
teamwork
customer service
software troubleshooting