Certified Medical Assistant Medical Assistant Full Time

Position Overview

Provides patient care in an office setting under the supervision of the medical provider. Meets the communication needs of the patient/family and medical provider. Maintains and follows regulatory requirements, policies, and procedures. Communicates with medical providers and staff about the patient’s clinical condition.

Key Responsibilities

• Customer Services: Welcoming patients and visitors; Answering and referring inquiries within scope of practice.
• Telephone: Answering telephone, processing calls, documenting appropriately within medical records, and returning all messages in a timely manner; maintaining communication between medical staff, administrative staff, and patient/families.
• Clinical Services: Maintaining and updating medical records; managing appointment scheduling; facilitating medical requests (refill requests, work/school notes, form completion); scanning and uploading patient clinical documents; processing and coordinating medical provider orders including diagnostic, referral, pharmaceutical, and surgical services; reviewing daily provider schedules and ensuring supplies and records are ready; providing patient education as directed by the medical provider.
• Environmental Services: Ensuring exam and surgical room equipment is clean and properly set up; contributing to the cleanliness and appearance of workspaces and department; monitoring and requesting clinical supplies as needed; maintaining and evaluating clinical equipment for damage or maintenance needs.

Required Qualifications

• Graduate of a medical assistant program.
• Previous experience in a medical practice is preferred.
• Basic Life Support Certification
• Preferably Registered with American Medical Technologist or Certified with the American Association of Medical Assistants.
• Strong skills in communication, customer service, multi-tasking, time management, organization, attention to detail, professionalism, quality focus, and adaptability.
• Knowledge of clinical standards, ability to work tactfully and effectively with patients, families, staff, and physicians.
• Experience in administering medications (including injections), collecting lab samples, and wound care.
• Proficiency in word processing and computer applications.