FT Call Center Representative (100% Work From Home)

160 Driving Academyover 1 year ago
Kerrville, Texas, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

As a Call Center Representative at 160 Driving Academy, you will field incoming calls and respond to customer inquiries with professionalism and efficiency. You will provide accurate and timely information regarding driving programs and services, schedule appointments, maintain customer records, and resolve complaints. Work from Anywhere in U.S. with an immediate start.

Key Responsibilities

  • Answer incoming calls and respond to customer inquiries
  • Manage a high volume of customer calls with professionalism and efficiency
  • Provide accurate and timely information regarding driving programs and services
  • Schedule appointments and maintain appointment calendars
  • Maintain customer records and update information as needed
  • Handle and resolve customer complaints in a timely and respectful manner
  • Follow up with customers to ensure satisfaction with services provided

Benefits & Perks

  • Compensation: $15-$18 per hour + monthly bonus
  • 401k with Company Match
  • Paid Vacation
  • Health Insurance
  • Hiring Immediately

Required Skills

Appointment Scheduling
Call Handling
Problem Solving
Time Management
Effective Communication
Complaint Resolution
Customer Service