End-User IT Engineer; Hybrid

TierPoint10 months ago
St. Louis, MO, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Position: End-User IT Experience Engineer (Hybrid) located in St. Louis. A technology solutions provider in St. Louis is seeking an IT End User Experience Specialist. This role focuses on managing Microsoft 365 environments, troubleshooting technical issues, and providing operational support to enhance employee technology experiences. The candidate will also be responsible for managing user accounts and enforcing security protocols within a fast-paced, collaborative setting.

Key Responsibilities

  • Manage Microsoft 365 environments
  • Troubleshoot technical issues
  • Provide operational support to enhance employee technology experiences
  • Manage user accounts
  • Enforce security protocols in a fast-paced, collaborative setting

Required Qualifications

  • Strong communication skills
  • Technical aptitude
  • Experience in IT support

Required Skills

Security protocol enforcement
Microsoft 365 administration
Collaboration
User account management
Effective communication
Technical troubleshooting
IT support