Desktop Support Specialist
Virtual Company4 months ago
West Point, PA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Pay
$33 Hourly
Job Description
- Responsible for maintaining and supporting the computer hardware, software, and peripheral devices used in the laboratory environment.
- Troubleshooting technical issues, ensuring system stability, and potentially managing inventory of lab computing resources.
- Provide on-site desktop support to scientists and lab technicians in a GxP-compliant laboratory environment.
- Install, configure, and maintain lab-specific hardware and software (e.g., LIMS, Chromatography Data Systems, ELNs).
- 2,500 computer systems supported -- Windows 10/11 all types, peripherals/printers/scanners, Laptops, Desktops, and Tablets.
- Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
- Strong knowledge of Windows OS, Active Directory, Microsoft Office, and standard IT troubleshooting.
- M-F, 8-5PM
Contact Information
If you are interested in hearing more about the position please respond to this posting with your resume attached or contact me at Email: T.gillitzer@TheFountainGroup.com
Required Skills
GxP Compliance
ELNs
Software Installation
LIMS
Active Directory
Microsoft Office
Chromatography Data Systems
Desktop Support
Hardware Troubleshooting
Windows 10/11
Peripheral Devices Support