Sales Support

Position Overview

Position Title: Sales Support
Location: Barry University, 11300 N Miami Ave, Miami Shores, Florida, 33168-4328
Contract Type: Full-Time or Part-Time, Permanent
Hours: 40 hours per week (Full-Time) or 20 hours per week (Part-Time)

BibliU is an award-winning education company providing Day 1 access to affordable course materials and campus store management. Following our recent acquisition of Texas Book Company (now BibliU Campus), our growth has soared with an improved product market fit. We are a diverse, inclusive, and fast-paced team passionate about revolutionizing how students and educators access learning materials.

In the role of Retail Sales Support, you will collaborate closely with store leadership to uphold a customer-focused campus store environment during one of our busiest periods, emphasizing early and steady order fulfillment. This position is ideal for individuals who thrive in dynamic, fast-paced retail settings.

Key Responsibilities

• Customer Service:
  • Engage customers on the sales floor with information, support, and a positive attitude.
  • Maintain clean, organized, and well-merchandised store displays.
  • Support customers in person, via phone, and email.
  • Manage and fulfil customer orders.
• Textbook Department:
  • Assist customers in locating and purchasing course materials.
  • Stock and merchandise textbooks to ensure easy access and visual appeal.
  • Support daily upkeep and organization to meet sales and service goals.
• Shipping & Receiving:
  • Receive and check in incoming merchandise and supplies.
  • Organize back-stock to ensure efficient restocking of the sales floor.
  • Prepare and process outgoing shipments, customer orders, and returns.

Required Qualifications

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.