Bilingual Client Support Manager

VirtualVocations4 months ago
Durham, NC, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

A company is looking for a Bilingual Client Support Manager.

Key Responsibilities

  • Provide world-class customer service and resolve questions or concerns
  • Partner strategically with installers to enhance the customer experience
  • Manage a pipeline of projects to completion and conduct monthly partner due diligence checks

Required Qualifications

  • Bilingual in Spanish required
  • Knowledge in solar, mortgage, and finance
  • Strong ability to multi-task and work independently
  • Ability to manage projects from start to finish
  • Proficient with Excel and data analysis

Required Skills

Excel proficiency
Project management
Knowledge in solar
Knowledge in mortgage
Independent work
Bilingual in Spanish
Data analysis
Multi-tasking
Customer service
Knowledge in finance