Bilingual Client Support Manager
VirtualVocations4 months ago
Durham, NC, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
A company is looking for a Bilingual Client Support Manager.
Key Responsibilities
- Provide world-class customer service and resolve questions or concerns
- Partner strategically with installers to enhance the customer experience
- Manage a pipeline of projects to completion and conduct monthly partner due diligence checks
Required Qualifications
- Bilingual in Spanish required
- Knowledge in solar, mortgage, and finance
- Strong ability to multi-task and work independently
- Ability to manage projects from start to finish
- Proficient with Excel and data analysis
Required Skills
Excel proficiency
Project management
Knowledge in solar
Knowledge in mortgage
Independent work
Bilingual in Spanish
Data analysis
Multi-tasking
Customer service
Knowledge in finance