Entry-Level Computer Helpdesk Assistant

Entry Level Technology Jobsover 1 year ago
Taylor, Michigan, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Our client, a well-known company located in Taylor, is seeking a Computer Support Assistant to join their dynamic Help Desk team. In this role, you will provide crucial technical support and assistance related to computer systems, hardware, and software while working closely with Help Desk Support Specialists and the wider IT team.

Key Responsibilities

  • Support the Help Desk Support Specialists in daily operations.
  • Answer users' questions regarding computer systems and software.
  • Train users on basic system and computer functions.
  • Address system and user issues promptly.
  • Resolve technical issues in a timely and professional manner.

Required Skills

Help Desk Support
Communication Skills
User Training
Basic Computer Functions
Technical Troubleshooting
Problem Resolution
Customer Support