Entry Level Customer Service Representative

Position Overview

We are hiring a spiritedEntry Level Customer Service Representativeto join our team! Are you excited to bolster your customer service prowess and have fun doing so? You will be the face of our company—passionate about delivering the highest level of customer service, building lasting relationships and making a lasting impression on every client and customer.

Key Responsibilities

• Work directly with consumers to assess their needs and preferences to ensure customer satisfaction
• Forge long-lasting relationships and build trust with customer accounts through open and interactive communication
• Generate sales leads and create potential business opportunities for the company
• Attend regular training sessions to ensure a comprehensive understanding of our products and offerings
• Adhere to company guidelines, procedures, and policies to ensure full compliance with client standards
• Keep records of customer interactions, process customer accounts, and handle confidential customer information
• Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner

Required Qualifications

• A high school diploma or GED
• Ability to multitask, prioritize, and manage time effectively
• Excellent communication and presentation skills
• Passion for delivering excellent customer service

Preferred Qualifications

• Proven customer service or retail sales experience
• Ability to adapt and work alongside diverse personalities, including customers and team members
• A genuine desire to haveFUNand bring positive energy into the workplace

Benefits & Perks

• Full training providedto set you up for success