Senior Systems Technician

Vector Security, Inc.4 months ago
Nashville, TN, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

At Vector Security, we Think Big, Do the Right Thing, and Make a Difference Every Day! Join our team as a Senior Systems Technician in Nashville, TN / On the Road. In this role, you'll service complex residential and commercial security solutions—including wired and wireless systems—while actively participating in company initiatives like securing new referrals and upselling. If you enjoy installing advanced security solutions and staying current with industry trends, this position could be a great career choice for you.

Key Responsibilities

  • Service more complex security systems in commercial customer settings.
  • Work closely with our outside sales team to ensure customers receive the highest level of professional care.
  • Complete and turn in paperwork daily.
  • Collaborate with internal and external customers on a daily basis.

Required Qualifications

  • High School Diploma or equivalent.
  • 3–5 years of field experience or equivalent technical education.
  • Valid driver’s license with an acceptable driving history.
  • Effective communication skills and technical aptitude to understand system functionalities.

Preferred Qualifications

  • Minimum of 2 years of life safety and home automation equipment experience.
  • ESA Certified Alarm Technician Level 2 or equivalent.
  • NICET Fire or Video Level 1.

Benefits & Perks

  • Competitive compensation with incentive eligibility.
  • Medical, dental, and vision coverage.
  • Company paid life and AD&D insurance.
  • Company paid short- and long-term disability.
  • Voluntary benefit products.
  • 401k retirement savings plan.
  • Flexible Spending Account.
  • Paid time off for vacation, sick days and floating holidays.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).

Required Skills

Customer service and communication
Panel writing and hardware configuration
Residential and commercial solutions
Technical documentation and reporting
Wired and wireless system troubleshooting
Advanced security systems installation