Customer Success Associate — White-Glove Support & Growth
Censis Technologies, Inc.3 months ago
Atlanta, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Job Description
Censis Technologies, Inc. seeks an Associate Customer Success Manager to support the Senior CSM team, delivering white-glove service to customers while driving retention, adoption, and growth across a high-volume base.
You will be the customer advocate, communicating the value of Censi Trac and other Fortive solutions, and help scale our success operations. In collaboration with Sales, Support, and Implementation, you will assist with Q data, customer requests, and training coordination to
Required Skills
Training Coordination
Communication
Data Analysis
Customer Relationship Management
Retention Strategies