<section style="margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333; margin:0 0 10px 0;">
    Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider established in 1957 with nearly 600 locations nationwide and over 6,000 employees. As an <strong>IT Technical Support Specialist</strong>, you will provide technical support to users with company devices—either remotely or on-site—by fulfilling level 2 requests received through the help desk ticketing system and supporting approved hardware and software packages.
  </p>
</section>
<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Provides technical, operations, and training support to users of company devices by phone, email, instant messaging or on-site for hardware and software packages.</li>
    <li style="margin:8px 0;">Performs hardware diagnostics and coordinates repairs from beginning to end with internal and external resources.</li>
    <li style="margin:8px 0;">Acts as liaison for data.</li>
  </ul>
</section>

IT Technical Support Specialist

Job Description

Position Overview

Key Responsibilities

Required Skills