Customer Account Representative

Rent-A-Center7 months ago
North Las Vegas, Nevada, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

In this role as a Customer Account Representative, you will provide customers with access to high-quality goods that enhance their quality of life. You’ll deliver excellent "white glove" service both in-store and on-site at customers’ homes, ensuring an exceptional experience every time. Enjoy competitive Compensation with a starting hourly rate of $15.17 - $17.85 per hour, a full-time schedule with Sundays off, and weekly pay.

Key Responsibilities

  • Customer Service: Deliver friendly, top-notch service on the sales floor, over the phone, and at customers’ homes while generating new rental orders.
  • Deliveries & Pickups: Safely and compliantly load/unload and install products, ensuring vehicles remain clean and maintained.
  • Merchandising: Maintain an inviting store environment by organizing product displays and refurbishing merchandise to like-new condition.

Required Qualifications

  • High school diploma or equivalent.
  • Minimum age of 18 years.
  • Valid state driver's license and a good driving record, as you will be operating company vehicles.
  • Ability to lift and move heavy items such as furniture, electronics, and appliances.
  • Excellent communication and customer service skills.

Preferred Qualifications

  • A mindset geared towards building a CAREER rather than just a job.
  • A strong desire to improve the lives of customers.
  • An eagerness to learn and grow within the business.
  • Grit and determination to overcome challenges.

Benefits & Perks

  • Paid Time Off and Sundays Off: Enjoy dedicated time away from work while the store remains closed on Sundays.
  • Full-Time Employment: Benefit from a consistent schedule with weekdays off in addition to Sundays.
  • Weekly Pay: Receive your earnings on a weekly basis across the company.
  • Work in an Award Winning Culture with opportunities to advance your career.
  • Great Benefits: Comprehensive Medical, Dental, Vision, Life Insurance (including Supplemental, Spouse/Dependent options), Short Term and Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with company match, Legal Insurance, Identity Theft Protection, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, and a Limited Purpose Plan.

Required Skills

Driving
Merchandising
Communication
Teamwork
Customer Service
Physical Stamina
Product Handling