Retail Sales Representative

Position Overview

The Sales Advisor at Private Club Motors is responsible for assisting customers in finding and purchasing used vehicles that meet their needs and budget. This role involves providing exceptional customer service, demonstrating in-depth product knowledge, and effectively guiding customers through the entire sales process. The Sales Advisor plays a crucial role in contributing to the dealership's sales goals and its reputation for quality service.

Key Responsibilities

• Customer Engagement: Greet customers with a friendly and professional demeanor, establish rapport, and serve as the primary point of contact.
• Product Knowledge: Acquire in-depth knowledge of available used vehicles, including makes, models, features, specifications, and pricing; stay updated on inventory.
• Vehicle Demonstrations: Conduct test drives and provide thorough explanations of vehicle capabilities and advantages.
• Sales Process: Guide customers through financing options, trade-in evaluations, warranty packages, pricing structures, and promotions.
• Customer Education: Educate customers about vehicle reliability, safety features, and overall benefits while addressing questions and concerns.
• Negotiation: Skillfully negotiate prices and terms, handle objections effectively, and close sales.
• Documentation: Assist with completing sales contracts, financing applications, and vehicle registration accurately and in compliance with legal requirements.
• Follow-Up: Maintain contact with both potential and existing customers to ensure satisfaction and encourage repeat business.
• Prospecting: Generate leads through referrals, cold calling, and online inquiries while maintaining a database of potential customers.
• Sales Targets: Meet or exceed monthly and annual sales goals and revenue targets.
• Market Knowledge: Stay informed about market trends, competitor offerings, and pricing strategies.
• Customer Service: Provide exceptional support before, during, and after the sale to build long-term relationships.

Required Qualifications

• High school diploma or equivalent; a bachelor's degree in a related field is a plus.
• Proven experience in sales, preferably within the automotive industry.
• Excellent communication and interpersonal skills.
• Strong negotiation skills and in-depth product knowledge of used vehicles.
• Ability to work well in a team and collaborate with colleagues.
• Computer literacy, including familiarity with dealership management software.
• Valid state ID.

Benefits & Perks

• Compensation: $100,000 per year
• Commission pay
• Job Type: Full Time
• Schedule: 8 hour shift
• Work Location: On-site