Database Specialist (Hybrid)

DivIHN Overview

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions.

Please apply or call one of us to learn more

For further inquiries regarding the following opportunity, please contact our Talent Specialist.
Lavanya at (224) 369-0873

Job Details

Job Title: Database Specialist (Hybrid)

Location: Baltimore, MD

Duration: 3 Months

This individual must reside within commuting distance from global headquarters in Baltimore, MD

Work Designation: 4 days onsite + 1 day remote

Schedule: 40 hrs/week

Travel: 5-10% of the year

Description

Essential Duties and Responsibilities:

• Support the migration of community and database assets from legacy software to new platforms, ensuring continuity and data integrity.
• Track progress and resolve issues throughout the migration process, maintaining clear documentation and communication with stakeholders.
• Develop and maintain a comprehensive survey library categorized by product type and end use to support consistent data collection and analysis.
• Ensure compatibility of question types and response formats across systems to enable seamless data transition and usability.
• Design and implement standardized report templates tailored to specific end uses and business divisions for efficient insights delivery.
• Create detailed Standard Operating Procedures (SOPs) and user-specific onboarding documentation to facilitate smooth adoption of new software.
• Organize and ensure accessibility of image assets—including logos and product visuals—within the new software environment to support branding and reporting needs.
• Facilitate the collection and integration of team members' ideas and preferred working methods to enhance collaboration and efficiency.
• Field Testing/Community Recruitment as needed.
• Ad Hoc testing support as needed.

Qualifications: Knowledge, Skills, and Abilities

• Strong written and verbal communication skills, with the ability to clearly convey technical information and collaborate across cross-functional teams.
• Proficiency in Microsoft Excel, including data organization, pivot tables, and basic formula creation to support tracking and reporting needs.
• Exceptional organizational skills with a keen attention to detail, capable of managing multiple tasks and maintaining structured documentation.
• Demonstrated project management experience, including planning, execution, and follow-up across software migration and process improvement initiatives.
• Experience in community management, with an understanding of user engagement, feedback collection, and platform transition strategies.
• Ability to create and maintain SOPs, onboarding materials, and user guides tailored to diverse audiences and use cases.
• Comfortable working in dynamic environments and adapting to evolving software tools and workflows.
• Excellent Mac or PC computer skills. Other computer skills a plus: Microsoft Office, spreadsheet, database and statistical software
• Must be detail oriented, able to prioritize tasks and work under pressure to successfully meet multiple deadlines
• Excellent communication skills
• Ability to effectively present information and respond to questions from multiple sources

Candidate Requirements

Core Experience:

• Data analysis (handling, interpreting, and reporting data)
• Managing transitions (process/data migration support)
• Data entry and administrative responsibilities
• Experience handling large datasets and working with Excel sheets
• Familiarity with CRM tools (Salesforce, HubSpot, or similar)

Preferred Technical Skills:

• Comfortable with database management concepts
• Experience with Salesforce/CRM systems for customer data tracking and reporting

Soft Skills:

• Detail-oriented and organized
• Strong communication skills (to collaborate with internal teams)
• Ability to work independently and manage deadlines

Education and/or Experience

Education: Bachelor’s degree or appropriate course work/experience in Project Management.

Experience working with data sets and managing projects

Ability to engage and recruit testers to build appropriate testing community, as needed.

The candidate does not need to have a specific background.

Interview: 1 to 2 rounds

About us

DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.