Healthcare Collector

Position Overview

Join Saliba’s Extended Care Pharmacy – a proud member of the Guardian family – as an experienced Healthcare Collector in Phoenix, Arizona. You will play a key role in our billing, claims, collections, and accounts payable processes while contributing to our mission of reimagining medication management in a fast-paced, diverse, and inclusive environment.

Location: Phoenix, AZ (925 E Covey Lane, Phoenix, AZ 85024). The position offers a consistent Monday–Friday schedule (9:00 AM – 5:30 PM) with competitive pay of $21.00 – $23.00/hour.

Key Responsibilities

• Make collection calls for outstanding invoices.
• Assist in producing collection letters for review by the Business Manager.
• Communicate with facilities to obtain necessary billing, patient set-up, and collections information.
• Follow up with insurers and responsible parties on rejected claims to secure accurate insurance information.
• Support the Business Manager with credit card payments, statement inquiries, audits, and collections.
• Collaborate with co-workers to ensure departmental deadlines are met efficiently.
• Perform additional related duties as assigned.

Required Qualifications

• High School Diploma or GED.
• At least 1 year of related experience (an advanced degree may substitute for experience).
• Advanced computer skills; experience with pharmacy operations systems is preferred/required.
• Ability to work independently and meet deadlines.
• Strong problem-solving skills with minimal direction.
• Exceptional attention to detail and accuracy.
• Excellent communication skills and a team-oriented mindset.
• Intrinsic work ethic, integrity, and a strategic planning ability.

Benefits & Perks

• Competitive Pay: $21.00 – $23.00/hour.
• Consistent Monday–Friday work schedule.
• 401(k): with up to 3.5% company match (eligibility begins the first of the month following 30 days of employment).
• Family, Health & Insurance Benefits: Multiple health plan options (copay, FSA-eligible, and HSA eligible), Wellness Incentive Program, Dental and Vision plans, company-paid basic life, AD&D and long-term disability coverage, and optional coverage for employee, spouse, and child.
• Time Off: Paid holidays, sick days, and generous vacation benefits based on years of service.