Field Service Mechanic B

Position Overview

If you are currently an employee of Herc Rentals, please apply using the Herc Employee Career Portal.
Founded in 1965, Herc Rentals is one of North America's leading equipment rental suppliers with approximately 612 locations and about 9,900 employees. In this role as a Field Service Mechanic B, you will serve as an expert technician who supports product knowledge and quality standards. You will independently perform maintenance on Herc’s fleet at customer jobsites, building positive customer relationships while ensuring equipment operates safely and effectively.

Compensation: Pay Range: $33.00 - $34.00 per hour (actual salary is subject to company discretion based on qualifications, experience, location, and overall fit).

Key Responsibilities

• Maintain a consistent schedule of performing preventative maintenance on all Herc-owned fleet at long term customer jobsites.
• Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements, and assorted services.
• Diagnose and repair heavy equipment to ensure proper operating condition at the job site.
• Diagnose and troubleshoot fuel, electrical, hydraulic, and propane systems.
• Recondition and replace assorted parts to return equipment to a safely functioning state.
• Educate customers on proper equipment usage to avoid future breakdowns.
• Analyze problem areas for significant wear or tear and address them until the next scheduled visit.
• Adhere to all safety guidelines posted at active jobsites.
• Maintain a clean and organized work area on the jobsite.
• Produce timely and detailed service reports and repair logs.
• Follow all company procedures and protocols.
• Build positive relationships with customers.
• Perform additional duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Ability to understand detailed technical schematics, owner manuals, and product warning labels.
• Ownership of a sufficient selection of hand and air/electric tools to complete most repairs and services.
• Ability to operate and test equipment such as boom lifts, forklifts, compressors, generators (portable and stationary), hydraulics, pumps, and assorted tools.
• Ability to be on call to support operational needs.
• A valid driver’s license.

Preferred Qualifications

• Ability to drive/operate multiple types of vehicles and equipment.
• Ability to follow up with customers in a timely manner.
• Ability to handle assorted tools properly and safely.
• Ability to safely lift up to 50 LBs.
• Attention to detail.
• Excellent customer service skills and the ability to naturally converse with jobsite foremen.
• Flexibility to adapt to changing needs on an active jobsite.
• Interpersonal skills to communicate effectively and efficiently.
• Solid written and verbal communication skills, along with basic computer proficiency (e.g., opening and closing work orders).
• Proven computer skills to accurately enter work orders.
• Strong time management skills.
• Ability to work and communicate effectively with all levels within the company.

Benefits & Perks

• Medical, Dental, and Vision Coverage
• Life and Disability Insurance
• Flex Spending and Health Savings Accounts
• Virtual Health Visits
• 24 Hour Nurse Line
• Healthy Pregnancy Program
• Tobacco Cessation Program
• Weight Loss Program
• 401(k) Plan with Company Match
• Employee Stock Purchase Program
• Paid Time Off (Holidays, Vacations, Sick Days)
• Paid Parental Leave
• Military Leave & Support for National Guard/Reserves
• Employee Assistance Program (EAP)
• Adoption Assistance Reimbursement Program
• Tuition Reimbursement Program
• Auto & Home Insurance Discounts
• Company Paid Life Insurance
• Supplemental Life Insurance
• Accidental Death & Dismemberment Insurance
• Company Paid Disability Insurance
• Supplemental Disability Insurance
• Group Legal Plan
• Critical Illness Insurance
• Accident Insurance