Entry Level Computer Helpdesk Support Assistant
Florida Professional Group2 months ago
Coral Springs, FL, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Our client is a well-known healthcare company with offices in Coral Springs, looking to fill an Entry Level Computer Support Assistant position.
A Computer Support Assistant will support the Help Desk Support Specialists, who provide technical assistance related to computer systems, hardware, and software.
The role involves answering queries, addressing system and user issues in a timely and professional manner, collaborating with the IT team, and training users on basic system and computer functions.
Key Responsibilities
- Support Help Desk Support Specialists by providing technical assistance for computer systems, hardware, and software.
- Answer queries and address system and user issues promptly and professionally.
- Collaborate with the IT team to troubleshoot and resolve technical problems.
- Train users on basic system and computer functions.
Required Skills
technical assistance
user support
help desk operations
software troubleshooting
computer hardware troubleshooting