Certified Medical Assistant

Position Overview

Recruiting for a full-time certified medical assistant to be cross-trained in both front office and back office duties for a dermatology practice. This role will either be a primarily front office or back office role with the flexibility to cover other staff members when needed.

Key Responsibilities

• Assist patients with checking in and checking out.
• Respond and triage patient calls, e-mails, text messages, and EMR portal messages following established protocols.
• Assist healthcare providers in various medical procedures.
• Perform medication administration under the supervision of a licensed healthcare provider.
• Provide medical administrative support in a fast-paced environment.
• Prepare, clean and sterilize, and/or reprocess instruments and maintain equipment.
• Assist patients with third party payer requirements including prior authorizations, obtaining and sending referrals.
• Call patients and provide patient instructions or test results per physician directions.
• Ensure appropriate stocking of all examination rooms with supplies necessary for efficient patient care.
• Provide any other duties requested by the supervising physician within the scope of the practice.
• Provide assistance in medical documentation for patient encounters.

Required Qualifications

• Proficiency in basic life support techniques.
• Experience working in urgent care, emergency medicine, or dermatology settings.
• Experience with EMR and/or Practice Management Systems.
• Basic PC and iPad skills; familiarity with scanners, printers, digital fax, spreadsheets, and PDF files.
• Effective verbal and written English proficiency.
• Excellent customer service skills.
• Strong aptitude for detail and ability to coordinate practice activities with the physician.

Preferred Qualifications

• Familiarity with outpatient clinic operations.
• Strong background in medical administrative tasks.
• BLS Certification and Certified Medical Assistant credentials.
• Experience with EMR systems (minimum 1 year preferred).

Benefits & Perks

• Job Type: Full-time
• Pay: $21.26 - $22.49 per hour
• Expected Hours: 30 – 40 per week
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Retirement plan
• Vision insurance