Area Manager, Management Operations Manager
Medium10 months ago
Stockton, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
The Area Manager coordinates all area activities through Branch Managers, reporting to the VP of Sales while receiving guidance from Corporate Operational Leadership. This role is responsible for the sales and operational performance of multiple locations, ensuring effective management of P&L and the seamless operation of inside/outside sales, warehouse, production, and administrative teams in a fast‑paced, industrial environment.
Key Responsibilities
- Oversee area branch performance to meet business goals by supervising and guiding Branch Managers to maximize revenue, gross margin, and EBITDA.
- Ensure Branch Managers effectively manage branch sales, production, inventory, employees, budgets, and health/safety/environmental (HSE), lean, and quality standards.
- Develop and maintain a safe and positive work environment for all employees while ensuring customer satisfaction through timely, accurate, and high‑quality products and services.
- Collaborate with Branch Managers to set pricing and maintain margin discipline to achieve area profitability targets.
- Lead regular sales cadence calls and participate in joint sales calls with Branch Managers and sales teams, supporting the development of new business and growth of key accounts.
- Organize regular meetings with Branch Managers to review performance, discuss business updates, share best practices, and address opportunities and issues.
- Assist in inventory management and coordinate the transfer of equipment and assets within the area, collaborating with Corporate Procurement to achieve utilization goals.
- Ensure corporate Quality and HSE standards for equipment, vehicles, facilities, and personnel are maintained across all branches.
- Support the recruiting, selection, and development of Branch Managers and key roles by providing effective coaching, feedback, and progressive discipline.
- Oversee the annual review process for Branch Managers, ensuring timely and consistent evaluations with input from Sales and Corporate Operations.
- Control overtime and staffing levels by ensuring branches are appropriately staffed and labor is used efficiently.
- Monitor performance metrics such as sales, planned outputs, labor efficiency, material efficiency, inventory turns, on‑time delivery, safety, and service levels.
- Facilitate the adoption of new technologies and systems, understanding their impact on operations and overall performance.
- Maintain effective communication and cooperation with corporate departments and facilities management.
- Maintain a visible presence in branches, warehouses, fabrication shops, and customer facilities, and be prepared to support operations directly when required.
- Perform additional duties as assigned by management.
Required Qualifications
- Bachelor’s in Industrial Distribution, Business, Operations Management, or a related field plus 5+ years of direct management experience in a distribution, industrial, or manufacturing environment, or an equivalent combination of education and experience.
- Demonstrated high‑level leadership and decision‑making skills with the ability to motivate, influence, coach, and train teams at multiple levels.
- Proven experience managing multiple projects, setting priorities, identifying and resolving challenges, and delivering on time and within budget.
- Experience working in industrial environments such as warehouses, fabrication shops, and customer sites.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) paired with strong verbal and written communication skills.
Preferred Qualifications
- Experience managing managers and multi‑site operations is strongly preferred.
- Residence within a reasonable distance to a major airport and the branches within the assigned area.
Required Skills
P&L Management
Process Improvement
Sales Management
Cross-functional Communication
Microsoft Office Suite
Operations Management
Inventory Management
Industrial Operations
Leadership
Team Coaching