Marketing Services Manager

Position Overview

At HDR, we believe water is more than a resource – it's a shared responsibility. In this role as the Marketing Services Manager for our Missouri/Kansas Water Business Group, you will lead, develop and coordinate marketing efforts while partnering closely with our Business Development Manager and internal teams. You’ll be responsible for crafting winning proposals, presentations, and client management plans, ultimately driving transformative solutions in water management and infrastructure to support public health and environmental sustainability.

Key Responsibilities

• Lead and manage marketing efforts for Water Business Group pursuits, including development of winning strategies, proposal preparation, presentation design, quality reviews, and external marketing material production.
• Develop and coordinate graphics, writing/editing, desktop publishing, and document production.
• Guide and coordinate marketing coordinators in the production and quality assurance of marketing materials.
• Collaborate with the Business Development Manager to keep HDR’s internal tracking systems and marketing databases current, including maintaining a library of resumes, qualifications, proposals, and presentations.
• Support annual strategic planning in coordination with regional efforts and monitor key marketing performance indicators such as win/capture rates and costs.
• Review monthly bookings reports and assist in forecasting annual bookings.
• Train and support client managers to better understand client business needs and leverage internal expertise effectively.
• Collaborate with client managers to develop comprehensive client management plans.

Required Qualifications

• A minimum of 8 years relevant industry experience.
• Demonstrated self-starter with a history of completing projects with limited oversight.
• Proven ability to motivate and inspire others.
• Experience in sales and developing effective win strategies.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Proficiency in Adobe Creative Cloud applications, including InDesign.
• Willingness and ability to travel and engage with clients in person.
• Proven track record in winning high-value contracts in the A/E/C industry.
• Experience in writing compelling content derived from technical information.

Preferred Qualifications

• 5+ years’ experience in a similar role within engineering consulting, architecture, planning, or construction industries.
• Ability to create or oversee highly graphical and compelling content for proposals and presentations using a “theme-modular” approach.
• Excellent technical editing skills and strong written and verbal communication abilities.
• Willingness to travel to all Missouri and Kansas offices to support key pursuits.
• Team-oriented self-starter who is adaptable and able to create effective partnerships with staff across varied disciplines.
• Experience in managing diverse teams and collaborating with regional, national, technical, and marketing personnel.
• Capability to handle multiple tasks, work under tight deadlines, and make independent decisions.
• Proficiency in document layout and production using Microsoft Office.
• Commitment to quality, continuous improvement, and HDR values.