Junior Network Systems Administrator Jobs

Position Overview

The Junior Network Systems Administrator at ManTech is responsible for providing on-site and off-site support for the deployment of IT equipment to critical incident sites and special events. This role involves comprehensive hardware and software support, systems analysis, troubleshooting, and implementation of IT solutions to ensure optimal performance, reliability, and security.

Key Responsibilities

• Provide Tier 1, 2, and 3 HW/SW troubleshooting support for Service Desk issues.
• Conduct hardware and software analysis including product research, evaluation, testing, and recommendations.
• Install, configure, and troubleshoot equipment, including servers, desktops, laptops, printers, and LAN devices.
• Provide on-site and off-site hardware and software support throughout the deployment lifecycle of assigned missions.
• Oversee the installation, testing, and maintenance of software applications to streamline business operations.
• Support IT system installations, moves, and office consolidations at field sites, addressing infrastructure issues such as wiring and LAN capacity.
• Trial or pilot new applications or systems to assess their effectiveness.
• Offer desk-side support to executive-level users and manage HW/SW installations, moves, additions, and changes (IMAC).
• Support critical incident sites and special events including Critical Incident Management, Emergency Support Function, and COOP for mission-critical tasks.

Required Qualifications

• A bachelor's degree in a related field (Computer Science or Management Information Systems) or an additional 6 years of experience in lieu of a degree.
• 1+ years of related experience in computer hardware, software, networking systems, and implementation, configuration, use, and troubleshooting of computer systems.
• Strong troubleshooting skills with the ability to effectively manage multiple tasks and resolve complex issues with enterprise hardware.
• Experience in managing, testing, and deploying security patches, COTS software updates, group policy and STIGs.
• Availability to respond to critical incidents or service requests on a 24/7 basis.
• Excellent communication, customer service, organizational skills, and attention to detail.
• Ability to work independently and as part of a team; familiarity with federal regulations is a plus.

Preferred Qualifications

• Proficient with ServiceNow.
• Experience in supporting executive-level users.
• Certifications such as CompTIA A+, Network+, or similar.

Benefits & Perks

• Health Insurance
• Life Insurance
• Paid Time Off
• Holiday Pay
• Short Term and Long Term Disability
• Retirement and Savings
• Learning and Development opportunities
• Wellness programs
• Other optional benefit elections