Mid‑Market Client Success Manager — Onboarding & Renewals
Norstella7 months ago
Denver, CO, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job Description
A global life sciences solutions provider is seeking a Mid-Market Client Success Manager in Denver, Colorado. The role involves partnering with biotech and biopharma customers to drive engagement, ensure onboarding success, and maintain product fluency across a portfolio worth ~$2M ARR. Candidates should have a customer-focused mindset and possess strong communication and problem-solving skills.
Required Skills
Account Management
Product Education
Customer Relationship Management
Onboarding
Communication
Problem Solving