Field Services Engineer

About the Role

Join a leading organization in the semiconductor industry as a Field Service Engineer and play a critical role in supporting advanced semiconductor equipment at customer sites. In this role, you will be responsible for ensuring optimal performance, reliability, and uptime of complex electro-mechanical systems while delivering exceptional customer service.

Key Responsibilities

• Perform on-site installation, maintenance, repair, and upgrade of semiconductor equipment
• Troubleshoot and diagnose complex electrical and mechanical issues to the component level
• Execute preventative maintenance and corrective actions to minimize equipment downtime
• Support equipment start-ups, relocations, and field modifications
• Maintain detailed service reports and documentation
• Collaborate with cross-functional teams to resolve technical issues
• Provide technical support, guidance, and mentoring to junior engineers
• Build strong customer relationships by communicating effectively and delivering high-quality service

Required Qualifications

• Bachelor’s degree in Electrical, Electronics, Mechanical Engineering, or related field
• Hands-on experience with installation, maintenance, or troubleshooting of semiconductor or similar capital equipment
• Ability to read and interpret electrical schematics, mechanical diagrams, and technical manuals
• Comfortable working in cleanroom environments and using appropriate safety equipment
• Willingness to travel frequently (domestic and international) and work flexible schedules, including on-call support

Preferred Qualifications

• Basic computer proficiency, including Microsoft Office Suite
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills