Medical Front Office Assistant

Job Title

Full-Time Medical Front Desk Receptionist – Healthcare Clinic

Company Name

Izzy Health PLLC
Greensboro, NC

Job Type

Full-Time

Izzy Health PLLC is seeking a dependable, professional, and patient-focused Full-Time Medical Front Desk Receptionist to join our healthcare practice in Greensboro, NC.

The Front Desk Receptionist serves as the first point of contact for patients and plays a vital role in maintaining a professional, organized, and efficient clinic environment. We are looking for someone who is attentive, reliable, and committed to excellent patient service.

Responsibilities

• Greet and check in patients in a professional and courteous manner
• Answer incoming calls and manage a multi-line phone system
• Schedule and confirm appointments
• Verify insurance and collect patient demographics
• Maintain accurate records and front desk documentation
• Communicate effectively with providers, billers, and clinical staff
• Manage front office workflow and patient intake
• Ensure HIPAA compliance and patient confidentiality at all times

Work Environment (Important Clinic Expectations)

This is a professional healthcare setting.

Selected candidates must:

• Remain attentive at the front desk at all times
• Limit personal phone use to scheduled breaks and emergencies only
• Not use earpods, headphones, or personal devices while on duty
• Maintain a professional appearance and demeanor
• Provide excellent patient-facing customer service

Qualifications

• Previous front desk or receptionist experience (required)
• Medical or healthcare office experience (strongly preferred)
• Excellent communication and organizational skills
• Strong multitasking ability in a fast-paced environment
• Professional attitude and reliability
• Basic computer skills (EHR, scheduling systems, or medical software is a plus)

Preferred Experience (Bonus)

• Medical front desk experience
• Behavioral health or psychiatric clinic experience
• Insurance verification experience
• Office Ally or EHR system familiarity

Schedule

• Monday – Friday
• Full-Time (Day Shift)
• In-person position (not remote)

$18.00 – $20.00 per hour (Based on experience)

Benefits

• 10 days Paid Leave
• Professional work environment
• Growth opportunities in healthcare administration

Application Instructions

Please apply on Indeed with your resume and relevant front desk or healthcare experience.

screening questions:

• Do you have medical front desk experience? (Yes/No)
• Are you comfortable working in a phone-restricted professional environment? (Yes/No)
• Are you able to remain fully attentive at the front desk during work hours? (Yes/No)

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Experience:

• Customer service: 2 years (Required)
• Medical office assistant: 2 years (Required)

Work Location: In person