Entry-Level Computer Helpdesk Specialist
Georgia Professional Group12 months ago
Atlanta, GA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Do you enjoy working with computers? Are you looking for a job in the Atlanta area? We are currently seeking Entry-Level Computer Support Assistants to join our Help Desk team as part of our IT department. In this role, you will provide technical assistance and support related to computer systems, hardware, and software.
Key Responsibilities
- Answer users' questions and provide solutions.
- Train users on basic system and computer functions.
- Address system and user issues promptly.
- Resolve issues in a timely and professional manner.
- Provide technical assistance and support related to computer systems, hardware, and software.
Required Skills
Hardware Troubleshooting
Problem Solving
Software Support
Customer Service
User Training
Technical Assistance