Logistics Operations Supervisor (Bilingual English/Spanish)

Position Overview

We are seeking a highly reliable, proactive, and bilingual Operations Team Leader to oversee daily logistics and shipment coordination in a dynamic, fast-paced life sciences environment. The ideal candidate will bring strong leadership, proven organizational skills, and excellent written and verbal communication in both English and Spanish. Based in Miami, FL and working onsite on a full-time schedule with flexible shifts, this hands-on leadership role is key to driving operational compliance and service excellence.

Key Responsibilities

• Supervise, coach, and hold accountable logistics coordinators and drivers, ensuring tasks are executed with accuracy and urgency.
• Oversee the receipt, inspection, and accurate documentation of all incoming and outgoing shipments.
• Maintain real-time tracking and reporting of shipments using Excel and SAP.
• Provide clear, professional communication with clients regarding delivery status.
• Handle escalations and customer complaints with diplomacy and problem-solving.
• Analyze logistics data to identify performance gaps and implement improvements.
• Ensure operational SOPs, safety, and compliance standards are strictly followed.
• Perform administrative functions, including file maintenance and cost processing.

Required Qualifications

• High School Diploma or GED required; Associate’s degree preferred.
• Bilingual in English and Spanish with excellent written communication in both languages.
• Proven leadership skills – ability to manage, motivate, and hold team members accountable.
• Minimum of 2 years of experience in logistics, operations, or customer service.
• Proficiency in Microsoft Excel; SAP experience is highly desirable.
• Strong organizational skills, multitasking ability, and keen attention to detail.
• Demonstrated professional reliability, including punctuality and consistent follow-through.
• Ability to work in a warehouse/office hybrid setting and lift up to 50 lbs.

Preferred Qualifications

• Experience in life sciences logistics or regulated shipping.
• Adaptability to changing priorities and fast-paced environments.
• Professional demeanor, a positive attitude, and accountability in all interactions.

Benefits & Perks

• Compensation: $24/hour
• Work Type: Onsite
• Schedule: Full-time, with flexible shifts
• Contract Type: Temp-to-Perm