Warranty Engineer
Brose Sitech5 months ago
Detroit, MI, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Your Responsibilities
- Monitor and analyze field warranty data for seating systems, including frames, tracks, recliners, foam, trim covers, airbags (seat-mounted), heaters/ventilation, and electrical components.
- Identify high-frequency, high-cost, and emerging quality issues related to the seating commodity.
- Develop and maintain warranty reports and dashboards to support management reviews and escalation meetings.
- Lead root cause analysis using OEM-standard methodologies (8D, 5-Why, Ishikawa, FMEA alignment).
- Support OEM vehicle teardowns, field inspections, and failure analysis to determine true root causes.
- Coordinate with design engineering, manufacturing, quality, and suppliers to define and implement corrective actions.
- Validate the effectiveness of countermeasures through data analysis, testing, or field observations.
- Support warranty cost recovery activities with suppliers when applicable.
- Support field investigations, part returns, and tear-down analysis related to seat warranty claims.
Qualifications
- Education: Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Automotive Engineering, or related field.
- Experience: 3-7 years of experience in automotive warranty, quality, design, or manufacturing engineering.
- Demonstrated experience with automotive seating or interior components.
- Strong data analysis skills and experience working with warranty databases and large data sets.
- Proficiency in problem-solving methodologies (8D, FMEA, statistical analysis).
- Excellent written and verbal communications skills.
- Travel: Occasional domestic and international travel (approximate 10-20%), including supplier site and manufacturing plants, as required.
Preferred
- Experience working directly with OEM warranty systems.
- Experience with supplier management and cost recovery negotiations.
- Six Sigma Green Belt or similar quality certification.
We offer
- Stable employment and interesting, challenging work, contact with new technologies.
- Individual opportunities for professional development.
- Additional financial and non-financial benefits.
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Required Skills
Root Cause Analysis
Data Analysis
Supplier Management
Excellent Communication
Warranty Systems
Problem Solving (8D, FMEA)
Statistical Analysis