Virtual Home Improvement Sales Specialist

Position Overview

Virtual Home Improvement Sales Specialist. This is a SALES Role (NOT Customer Service) and a Full-Time Role. Compensation: $15/hour + Uncapped Monthly Bonus. *Weekends Required* and schedules are subject to change periodically.

We are seeking a self motivated individual to join our category sales team focusing on Home Improvement categories including, but not limited to, Plumbing, Lighting, and Appliances. If you love to connect with customers and help them find and purchase amazing products, then Wayfair may be the perfect place to build your career!

Key Responsibilities

• Leverage your deep product expertise in categories such as plumbing, lighting, and appliances to help navigate customers through their purchase decisions.
• Learn how to sell products in high growth and technical categories through creative and impactful initiatives.
• Grow through world-class training and continuous career development with comprehensive training on offerings, software, processes, and supplier capabilities.
• Bring a willingness to share innovative ideas and solutions to drive improvement.
• Engage in a high-energy, focused, and dynamic work environment with rapid changes in products, promotions, offerings, and operations.
• Exemplify a positive and professional attitude on a daily basis with customers and team members.
• Meet or exceed monthly revenue, calls per day targets, and other established KPIs.

Required Qualifications

• Passion for helping customers and a drive to exceed sales targets.
• Tenacious, entrepreneurial, and ownership mindset balanced with openness to feedback and coaching.
• Ability to adapt to change.
• Clear verbal and written communication skills.
• Strong organization skills with the ability to multitask and prioritize.
• Comfort with existing and new technologies.
• Strong desire to see team success.
• Dedicated private workspace (Wayfair provides all necessary computer equipment).
• Ability to maintain required internet speeds (25Mbps+ download, 5+ Mbps upload) via a hardwired ethernet connection.
• Proficiency in Google and Microsoft Office applications and ability to learn new business systems.
• Meeting time in role expectations and general sales experience in a fast-paced, customer-facing role.

Preferred Qualifications

• Interest or passion for home products a plus.
• Bachelor’s degree or college diploma equivalent.

Benefits & Perks

• 401K matching, health insurance, and partnerships with gyms and fitness studios.
• Employee discounts at Wayfair and local businesses.
• Fun work environment and team culture.
• SPIFFs and sales contests for additional earning potential.