Healthcare Associate

Position Overview

A self-motivated professional inside salesperson with a proven track record in a telephonic/call center environment. You are passionate about helping others over the phone, growing accounts, and increasing sales conversion while delivering a quality customer experience. You thrive in a performance-based, fast-paced tech environment and are excited about making a noticeable impact within healthcare.

Key Responsibilities

• Manage customer/referral pipeline daily and record updates in the CRM.
• Generate a minimum of 4 Moves per month from PTO, LOA, and attrition support.
• Nurture relationships for the AE/HCAR and serve as a resource for senior living options.
• Learn the healthcare professionals' ecosystem to determine APFM's fit within their operations.
• Achieve sales goals via cold-calling, managing telephonic appointments, and Zoom/WebEx meetings.
• Understand the needs of healthcare professionals and the families they serve to assist with senior housing.
• Collaborate with Senior Living Advisors and other teams to ensure a best-in-class customer experience.
• Test and refine new capabilities to grow the healthcare channel.

Required Qualifications

• 2+ years of telephone sales/telemarketing, business development, or relationship sales experience (preferred).
• Bachelor’s degree is strongly preferred.
• Proven ability to develop opportunities from ideation to execution.
• Basic technology skills; familiarity with social media and VOIP telephony systems is a plus.
• Must have hard-wired internet connection access.
• Clear and articulate phone presence with excellent communication and problem-solving skills.
• Experience with cold calling (50-70 dials daily) and the determination to overcome barriers.
• Ability to multi-task by talking on the phone while taking notes on a computer.
• Demonstrated history of building and maintaining relationships in multi-stakeholder sales.
• Capacity to work both independently and as part of a supportive team.
• Effective use of social media platforms like LinkedIn, Facebook, Twitter, and Blogs.
• Ability to manage ambiguity, work independently, and resolve issues appropriately.
• Experience with Five9 (or similar) telephony platform systems is preferred.

Benefits & Perks

• Base Salary: $45,000
• Non-exempt position
• 401K plus match
• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off