Junior Developer/ Technical Support Associate

Job Description

Junior Developer / Technical Support Associate

Overview

This role provides direct support to the CTO across a wide range of websites and technology initiatives. The position is hands-on and varied, with exposure to front-end and back-end development, CRM systems, integrations, automations, and AI-driven tools. The ideal candidate is a motivated self-starter with strong problem-solving skills and a willingness to learn across multiple platforms and technologies.

Core Responsibilities

• Assist with WordPress development, design updates, plugin management, and routine site maintenance across multiple brand websites (OTHYS, Azure, Autograph).
• Support the development, maintenance, and optimization of APIs (internal tools, inventory feeds, CRM integrations).
• Troubleshoot day-to-day technology issues across company systems, software, and user devices.
• Collaborate with the CTO on new technology rollouts, automation projects, and integrations.
• Help implement and maintain AI-driven tools and workflows to improve efficiency in marketing, sales, and operations.
• Monitor and maintain website uptime, security, and performance; coordinate fixes when needed.
• Provide backup support for CRM management, ensuring data accuracy and usability for brokers and agents.
• Document technical workflows, fixes, and processes to improve knowledge sharing and reduce bottlenecks.
• Test and QA new features, integrations, or tools before company-wide release.
• Assist in building and refining internal reporting tools and dashboards.

Tech Stack / Tools

• Web: WordPress (Elementor, plugins, custom fields)
• CRM: HubSpot and a proprietary CRM (NextJS, React, Express, NodeJS)
• APIs: Boats Group, Google Drive integrations, internal scrapers, inventory feeds
• Productivity: G-Suite (Docs, Sheets, Gmail, Admin console), Asana (project management), Slack (communication)
• Hosting / Infrastructure: SiteGround, Render (for scrapers), DNS management
• AI / Automation: ChatGPT, automation APIs, predictive analytics tools