Account Executive - Service - University of California , Berkeley

LEARFIELD9 months ago
Berkeley, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Learfield Amplify represents over 40 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 200 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continue to evolve, Learfield Amplify remains at the forefront of business intelligence through its national relationships and Fanbase, powered by Learfield, driving increased revenues for teams across the country.

As the exclusive outbound sales arm for the University, the Service team manages many of the service efforts for the Athletic Department. In this role, you will provide fans, partners, businesses, and University constituents with access to ticket sales and, where applicable, development, premium seating, facility tours, and other revenue opportunities. Learfield Amplify is actively seeking an Account Executive – Service to facilitate the school’s outreach and revenue generation, helping the University grow in attendance and revenue. If you enjoy working in a fast-paced, dynamic team environment and have prior ticket sales experience, we want to hear from you!

Key Responsibilities

  • Generating revenue through ticket sales, new donor acquisition, customer service, hospitality, and other revenue generating opportunities
  • Manage a book of accounts for Football and Men’s/Women’s Basketball
  • Build relationships to provide repeat business and excellent customer service
  • Act proactively to create opportunities for new business with existing customers
  • Provide superior customer service to clients throughout the season
  • Collaborate with various departments on campus
  • Perform miscellaneous duties as assigned by the Director

Required Qualifications

  • Previous sales or customer service experience
  • Experience with ticketing systems and CRM software such as Salesforce is a plus
  • Demonstrated proven track record in sales and building quality relationships
  • Friendly and professional telephone manner
  • Strong desire to learn about the business and advance your professional career
  • Effective verbal and written communication skills
  • Ability to take independent action and generate original solutions to business opportunities
  • Positive attitude and capacity to maintain a flexible work schedule

Preferred Qualifications

  • Bachelor’s Degree or equivalent work experience

Benefits & Perks

  • Salary: $19.18 per hour; eligible for an annual discretionary bonus and/or sales compensation based on individual and company performance
  • Benefits: Comprehensive benefits including Medical, Dental, Vision, Health Savings Account, Life Insurance, Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually including Parental Leave), 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability

Required Skills

Relationship Building
Ticket Sales
CRM (Salesforce)
Customer Service
Sales
Communication