Registrar Scheduler; Surgical Hospital

Position Overview

Registrar Scheduler (Surgical Hospital)

Facility:

Department:

Key Responsibilities

• Schedules patients for procedures and tests as needed.
• Receives and enters patient demographics, insurance information, and service charges to assist with billing.
• Verifies insurances via an electronic verification system or by contacting the insurance payer to verify eligibility and benefits.
• Ensures that any pre-certification or authorization is obtained per payer protocols.
• Manages multiple tasks while maintaining professional customer service.

Required Qualifications

• Ability to deal tactfully with Associates, patients, visitors and the public.
• Basic computer literacy and keyboarding skills.
• Effective written and verbal communication skills.
• Analytical and problem-solving skills.
• Knowledge of commercial and managed care payers and terminology.
• Maintaining up-to-date knowledge of insurance plan requirements.
• Demonstrated ability to organize and prioritize multiple tasks and work well under pressure.
• Ability to work in a fast-paced environment with frequent interruptions.
• Experience Required: One year of experience in scheduling or patient access in a hospital or related setting required.
• Education: High school diploma or equivalent required.

Preferred Qualifications

• Education: Associate’s degree preferred.
• Qualifications: Knowledge of medical terminology and familiarity with ICD coding preferred.
• Qualifications: Certified Healthcare Access Associate (CHAA) preferred.