Lead Customer Service Representative
Job Description
Position Overview
Join our team as a Lead Customer Service Representative at Store 2704687, located at 606 W Slaughter Ln, Austin, Texas 78748. With shift availability on Days, this role offers an exciting opportunity to work in a fast-paced, fun environment where you can grow your career.
Key Responsibilities
- Greet customers, run the register, process cashier transactions, and make purchase suggestions while occasionally assisting with the food program.
- Gain entry-level management experience by leading shifts on a regular basis.
- Maintain high standards for store appearance, working both inside and outside, and provide fast, friendly service.
- Ensure regular and predictable onsite attendance.
- Collaborate with a fun, energetic team to accomplish daily tasks around the store.
Required Qualifications
- Selling products to customers
- Providing excellent customer care
- Strong communication and engaging conversation skills
- Ability to perform at a quick pace while maintaining a positive attitude
- Teamwork skills to accomplish daily goals
- Problem-solving and quick decision-making abilities
- Experience in leading a team and supervising entry-level employees
Preferred Qualifications
- Retail and customer service experience
- Entry-level management experience
- Sales associate or cashiering experience
- High School Diploma or equivalent
- Motivation to advance in your career and a willingness to learn
Benefits & Perks
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
Physical Requirements
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes during a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting for up to one hour per shift
- Grasp, reach, and manipulate objects with hands, which may require climbing a ladder
Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
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