(Remote) - Entry-Level Account Manager (20 - 27 per hour)
NoGigiddyover 1 year ago
Atlanta, Georgia, United States
Remote
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
NoGigiddy is seeking a proactive and customer-focused Entry-Level Account Manager to join our remote team. In this role, you will build and maintain strong client relationships while ensuring their needs are met with exceptional service. Ideal candidates are organized, detail-oriented, and passionate about helping clients – no college degree is required, just strong communication skills and a commitment to excellence.
Key Responsibilities
- Build and maintain strong client relationships to ensure satisfaction.
- Act as the primary point of contact for addressing client inquiries, concerns, and requests.
- Coordinate client accounts, including setups, renewals, and keeping information current.
- Proactively identify and resolve client issues for a positive experience.
- Prepare and deliver regular reports on account performance and client feedback.
- Collaborate with internal teams in sales, marketing, and customer support to meet client needs.
- Assist in onboarding new clients and providing necessary resources.
- Collect and relay client feedback to drive service improvements.
Required Qualifications
- Exceptional verbal and written communication skills.
- Strong customer service and interpersonal abilities.
- Excellent organizational and time management skills.
- Proven problem-solving skills and attention to detail.
- Basic proficiency with Microsoft Office Suite and CRM software.
- High school diploma or equivalent.
Preferred Qualifications
- Experience in customer service, sales, or a related field.
- Familiarity with CRM software and account management tools.
- Previous experience with gig economy platforms or staffing apps.
Benefits & Perks
- Remote work with flexible location options.
- Regular virtual meetings and collaboration with team members.
- Access to modern communication and collaboration tools.
- Compensation: $20 to $27 per hour, depending on experience and qualifications
Required Skills
Microsoft Office Suite
Interpersonal Skills
Problem Solving
Exceptional Communication
Time Management
Customer Service
Organizational Skills
CRM Software Proficiency