Logistics Coordinator Job at Wacom in Memphis

Position Overview

This position requires a detail oriented and experienced Logistics Coordinator to manage shipments, warehouse communications, and inventory reconciliation. It is critical to ensure smooth operations across multiple logistics touchpoints and maintain accurate data within our systems. This is a fully remote position based in Memphis, TN for proximity to our third-party warehouse.

Key Responsibilities

• Oversee and maintain customs compliance data and tariff classifications
• Monitor and reconcile inventory, actively investigating discrepancies and initiating cycle counts as needed
• Handle unplanned returns or refused shipments and determine if products can be RTS, repaired, or disposed of
• Review and reconcile inbound/outbound shipment documentation
• Communicate with 3PL to confirm receipts, address discrepancies, and report shortages and damage
• Enter receipts in SAP to ensure accurate inventory tracking and location updates
• Notify relevant departments when inbound shipments arrive or if there are delays or other issues
• Ensure month-end reconciliation is complete
• Confirm tariff information is correct, confirmed, and approved with 3PL
• Process carrier claims including management of paperwork and digital records for traceability
• Monitor and ensure timely completion of all order fulfillment processes at 3PL locations, including resolving EDI transaction issues and rectifying shortages or discrepancies to facilitate order shipments

Required Qualifications

• Minimum 3-5 years of experience in direct 3PL, inventory management, and bonded warehouse operations
• Knowledge of bonded shipment paperwork, customs entry forms, specialized documents (7512), and compliance requirements
• Understanding of tariffs, duties, and First Sale For Export (FSFE) compliance
• Extremely detail oriented; self-starter and independent worker
• Ability to manage multiple tasks and deadlines while maintaining accuracy and attention to detail
• Proficiency in Microsoft applications, especially Excel
• Ability to input, retrieve, and analyze data effectively
• Excellent communication skills
• Strong organizational and time management skills
• Experience with ERP solutions; SAP preferred

Benefits & Perks

• Medical benefits
• Dental benefits
• Vision benefits
• 401k Match
• Generous Time Off Package