Entry-Level Customer Service & Office Support Opportunity

Position Overview

Are you a quick learner who enjoys helping customers and thrives in a fast-paced office environment? We are seeking an Entry-Level Customer Service Representative to become a valuable part of our team. This role is ideal for an individual who is organized, dependable, and eager to grow within our company.

Key Responsibilities

• Answer incoming customer calls with a friendly, professional attitude.
• Accurately and efficiently enter service calls into our system.
• Dispatch service technicians to customer locations as needed.
• Maintain communication with technicians throughout the day to ensure prompt service.
• Provide customers with updates regarding scheduling and the status of their service requests.
• Handle general office duties, such as filing, data entry, and managing email correspondence.
• Support the service department with daily operational tasks as required.

Required Qualifications

• Entry-level candidates are encouraged to apply—training will be provided.
• Strong communication and customer service skills.
• Ability to handle multiple tasks in a busy, fast-paced setting.
• Basic knowledge of Microsoft Office and familiarity with Microsoft Teams.
• Keen attention to detail and comfort working with computers.
• Reliability, punctuality, and professionalism.
• A positive attitude and a problem-solving mindset.
• Strong organizational and time management abilities.

Benefits & Perks

• Comprehensive on-the-job training.
• Opportunities for growth and advancement within the company.
• A supportive and collaborative team environment.
• Consistent work schedule in a stable industry.
• Compensation: Up to $800.00 per week.
• Benefits: 401(k), 401(k) matching, Health insurance, Paid time off.
• Job Type: Full-time.
• Work Location: In person.