Patient Care Coordinator (Licensed Pharmacy Technician)
Western Drug, Inc7 months ago
Oakland, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Location
Northern California (Training in Los Angeles Area)
Company Overview
A leading specialty fertility pharmacy is expanding into Northern California and hiring licensed Pharmacy Technicians to serve as Patient Care Coordinators (PCCs).
Selected candidates will complete a 5–10 day, fully paid training program at our Los Angeles headquarters. Travel and lodging provided. This is an exciting opportunity to help launch a new pharmacy while joining a team recognized for excellence and compassion in fertility care.
Job Description
The Licensed Patient Care Coordinator is the primary contact for IVF clinics and patients, ensuring timely, accurate medication delivery. Patient Experience is paramount, and PCCs play a key role in delivering care with empathy and precision.
What You’ll Do
- Ensure timely, accurate medication delivery, including billing verification
- Apply detail orientation, basic math, and prioritization skills to manage workload
- Communicate with patients and clinics with empathy and professionalism
- Collaborate with internal teams to resolve issues quickly
Qualifications
- Active California Pharmacy Technician license: (required)
- On-site, full-time availability: Monday–Friday, plus rotating weekends
- Strong customer service background:
- Proficient in Word and Excel: typing speed of 45+ WPM
Required Skills
Professional communication
Basic math
Detail orientation
Collaboration
Empathy
Proficient in Word and Excel
Customer service
Active California Pharmacy Technician license
Typing speed of 45+ WPM
Prioritization