<section style="margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Position Overview</h2>
  <p style="margin:0 0 10px 0;font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;">
    Our client is a well-known healthcare company with offices in Round Rock. They are seeking an Entry Level Computer Support Assistant to join their team. In this role, you will support the Help Desk Support Specialists – the go‐to people for providing technical assistance and support related to computer systems, hardware, and software.
  </p>
  <p style="margin:0 0 10px 0;font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;">
    Responsibilities include answering queries, addressing system and user issues promptly, collaborating with the IT team, and training users on basic system and computer functions.
  </p>
</section>
<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px;margin:10px 0;font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;">
    <li style="margin:8px 0;">Support the Help Desk Support Specialists in providing technical assistance.</li>
    <li style="margin:8px 0;">Provide support related to computer systems, hardware, and software.</li>
    <li style="margin:8px 0;">Answer queries and address system and user issues in a timely and professional manner.</li>
    <li style="margin:8px 0;">Collaborate with the IT team and interact with users across the company.</li>
    <li style="margin:8px 0;">Train users on basic system and computer functions.</li>
  </ul>
</section>

Entry-Level IT Helpdesk Support Associate

Job Description

Position Overview

Key Responsibilities

Required Skills