Business System Analyst (Lead) Hybrid

Position Overview

The City of Phoenix IT Department is seeking a Business System Analyst (Lead) to support the Streets Department in the implementation of a citywide system. This is a local-only, hybrid position with 80% Onsite work and 20% Remote flexibility. Initial training will be conducted onsite.
Location: Phoenix, AZ.
Work Locations: DCM Building, 1034 E Madison St, Phoenix, AZ 85034; Phoenix City Hall, 200 W Washington St, Phoenix, AZ 85003.
Work Schedule: Monday Friday | 8:00 AM - 4:30 PM (40 hours per week).
Contract Duration: Until 03/02/2026.

Key Responsibilities

• Create and manage users within Unifier, including assigning rights.
• Create projects and shells in Unifier, ensuring accurate data entry and documentation uploads.
• Support user training sessions (logistics, scheduling, and follow-ups).
• Assist with end-user inquiries and reporting.

Required Qualifications

• Hands-on experience with Unifier Project Management Software or other tools (Procure, MS Project, Oracle products).
• Strong background in Project Management System implementation.
• Software implementation experience (preferred).
• Advanced skills in MS Office Suite, including Teams, SharePoint, and Excel.
• Familiarity with Snagit and Camtasia (or similar presentation/video tools).

Preferred Qualifications

• Understanding of construction project management concepts.
• Ability to provide effective user training.
• Strong communication and end-user support skills.
• Prior experience working for a large municipality, utility, or enterprise environment.

Benefits & Perks

• Flexible work from home options available