Entry Helpdesk Assistant
Entry Level Technology Jobs3 months ago
Newark, NJ, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you interested in an IT career? We are excited to offer an Entry-Level Computer Support Assistant position based in Newark. In this role, you will join our IT team at the Help Desk and be instrumental in providing technical support to our users.
Key Responsibilities
- Provide technical assistance and support for computer systems, hardware, and software.
- Answer users' questions and provide prompt resolutions to issues.
- Train users on basic system and computer functions.
- Address system and user issues in a timely and professional manner.
- Collaborate effectively as an integral member of the Help Desk team.
Required Skills
Technical Assistance
Problem Solving
User Training
Teamwork
Help Desk Support
Computer Software
Computer Hardware