Health Care Assistant

Position Overview

The Virginia League for Planned Parenthood is seeking a Health Care Assistant for our Hamilton Clinic! This position supports all aspects of health center activity and service delivery – from patient triage and education, pre-op care, and supporting licensed staff to conducting waived laboratory tests and assisting with office duties in a fast-paced environment. Applicants should have strong time management and organizational skills.

Compensation: Starting hourly rate of $19.96/hr. Bilingual candidates will receive $20.96/hr upon successful completion of a third-party language proficiency test.

Key Responsibilities

• Prepare rooms, supplies, and equipment prior to each clinic session and between patients; monitor inventory and report supply needs.
• Prepare patients for evaluation or treatment, including obtaining history, checking vital signs, collecting specimens, and performing waived point-of-care lab tests as ordered.
• Assist providers with exams and procedures by gathering information, tools, and supplies, as well as providing patient support throughout their care.
• Provide patients with accurate, unbiased information, education, and resources regarding general health, family planning methods, sexually transmitted infections, pregnancy options, and abortion services; obtain informed consent for indicated services.
• Perform and document Rh factor testing in accordance with medical protocols and CLIA requirements.
• Clean and sterilize instruments following established protocols and guidelines.
• Monitor patient flow to minimize wait times and maximize provider efficiency.
• Document patient information accurately in medical records and clinic logs; maintain and file records appropriately.
• Submit new and refill orders to the pharmacy.
• Participate in patient follow-up protocols, including processing lab results, sending patient reminders, and handling callbacks.
• Scribe key details of the patient’s visit by entering prescriptions, referrals, and ordered lab work.
• Contribute to clinic efforts to achieve customer service, productivity, and revenue goals while upholding patient-centered care and regulatory compliance.
• If bilingual, provide interpretation/translation support as needed.

Required Qualifications

• Minimum of two years’ experience in the medical field, including working in a medical office and providing patient care/education.
• High school diploma or equivalent.

Preferred Qualifications

• Certified Medical Assistant (CMA) preferred; equivalent certifications such as Certified Nursing Assistant (CNA), Phlebotomist, or Patient Care Technician will also be considered.
• Relevant experience in similar roles may be considered in lieu of formal certification.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401k matching
• Employer sponsored life insurance
• 9 paid holidays per year
• Paid Time Off
• Employer Assistance Program