Entry Level Computer Helpdesk Assistant

Georgia Professional Group4 months ago
Kennesaw, GA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

About the Company

Our client is a well-known healthcare company with offices in Kennesaw, looking to fill a Entry Level Computer Support Assistant position.

Job Overview

A Computer Support Assistant will be supporting the Help Desk Support Specialists, who are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.

They are responsible for answering queries and addressing system and user issues in a timely and professional manner. Help desk support works with the IT team, and will often interact with system and computer users across the company. The help desk team will train users on basic system and computer functions.

Required Skills

Communication
Team Collaboration
Customer Service
Basic Computer Knowledge
Problem Solving
Technical Support