Amazon Customer Service - United States - Work From Home

amazon5 months ago
Rio Rancho, New Mexico
Remote
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Key Responsibilities

  • Assist customers in expediting orders and correcting post-sales problems.
  • Communicate with customers primarily through phone and email.
  • Utilize a variety of software tools to navigate customer accounts, research and review policies.
  • Communicate effective solutions in a fun and fast-paced environment.

Benefits & Perks

  • Health Insurance
  • 401K
  • Vacation & PTO

This position is awork from homeposition. You will not need to come into the office.No Experience Needed.