Patient Logistic Center Dispatcher - Military Veterans

Position Overview

Are you passionate about the patient experience? At HCA Healthcare, we care like family! As a Patient Logistic Center Dispatcher at HCA Florida Memorial Hospital, you will be responsible for receiving, evaluating, and coordinating ambulance transport requests. You will make quick decisions, communicate effectively, and ensure each patient receives timely and appropriate medical transportation. Join our team and help us care for our community while enjoying a comprehensive total rewards package.

Key Responsibilities

• Receive, evaluate, and coordinate ambulance transport requests.
• Make quick decisions and communicate updates to hospitals and crews.
• Prioritize internal emergency and non-emergency transportation requests and monitor ambulance status.
• Maintain required documentation and ensure compliance with protocols.
• Facilitate transport arrangements that match patients’ clinical needs, including coordinating emergency medical services and third-party ambulance resources when needed.

Required Qualifications

• High School diploma required.
• Ability to multi-task, handle stressful situations, and make quick decisions during critical events.
• Must live within 60 miles of a Patient Logistics Center Facility (Locations include Madison, TN; Richmond, VA; Jacksonville, FL; Tamarac, FL; Plano, TX; or Denver, CO).
• Commitment to flexible scheduling including 12-Hour Shifts, rotating weekends, holiday shifts, and overall scheduling flexibility.

Preferred Qualifications

• Associate degree or higher preferred.
• Experience in a non-clinical acute care setting, hospital, dispatch center, or emergency medical services is a plus.

Benefits & Perks

• Comprehensive Medical Coverage: Includes prescription drug and behavioral health coverage, free telemedicine services, and free AirMed medical transportation.
• Additional Insurance Options: Dental, vision, life, and disability coverage along with supplemental health protection plans.
• 401(k) Plan: With a 100% match on 3% to 9% of pay based on years of service.
• Employee Stock Purchase Plan: Avail a discount on HCA Healthcare stock.
• Family support benefits including fertility, family building benefits with Progyny, and adoption assistance.
• Additional perks such as referral services, consumer discounts, retirement readiness assistance, education assistance, colleague recognition programs, and a comprehensive Time Away From Work Program.