Field Service Engineer - Remote Field Travel - Raleigh-Durham, NC
Radiometer America Inc.almost 2 years ago
Durham, North Carolina, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Field Service Engineer
Key Responsibilities
- Install, repair, calibrate, clean and test instruments using logical troubleshooting procedures in a timely manner.
- Build and maintain positive customer relationships. Review solutions with customers; discuss needs and ensure a safe operation situation.
- Maintain a field parts inventory, testing devices and tools. Maintain clean and safe working environment at the customer site and in the company vehicle.
Required Qualifications
- One-year Field Service Engineer or related experience - prefer medical field
- AS - Technical Associates Degree or Electronic Technology Diploma and/or Military experience.
- Ability to travel - Up to 30-35% overnight travel, within territory
- Must have a valid driver's license with an acceptable driving record
- Ability to lift, move or carry equipment up to 50lb
Preferred Qualifications
- Proficiency with analyzer network/connectivity setup and support directly to Laboratory Information System/Health Care Information systems.
- Preferred Comp TI A+ certification.
- 1 year troubleshooting experience in: Electromechanical, Networking or IT system upgrades.
Compensation & Benefits
- The hourly range for this role is $32.00/hour - $35.00/hour.
- This job is also eligible for bonus/incentive pay.
- We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Required Skills
Troubleshooting
Inventory Management
Installation
Preventative Maintenance
Customer Relationship Building
Service Repair