Field Service Engineer - Remote Field Travel - Raleigh-Durham, NC

Radiometer America Inc.almost 2 years ago
Durham, North Carolina, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Field Service Engineer

Key Responsibilities

  • Install, repair, calibrate, clean and test instruments using logical troubleshooting procedures in a timely manner.
  • Build and maintain positive customer relationships. Review solutions with customers; discuss needs and ensure a safe operation situation.
  • Maintain a field parts inventory, testing devices and tools. Maintain clean and safe working environment at the customer site and in the company vehicle.

Required Qualifications

  • One-year Field Service Engineer or related experience - prefer medical field
  • AS - Technical Associates Degree or Electronic Technology Diploma and/or Military experience.
  • Ability to travel - Up to 30-35% overnight travel, within territory
  • Must have a valid driver's license with an acceptable driving record
  • Ability to lift, move or carry equipment up to 50lb

Preferred Qualifications

  • Proficiency with analyzer network/connectivity setup and support directly to Laboratory Information System/Health Care Information systems.
  • Preferred Comp TI A+ certification.
  • 1 year troubleshooting experience in: Electromechanical, Networking or IT system upgrades.

Compensation & Benefits

  • The hourly range for this role is $32.00/hour - $35.00/hour.
  • This job is also eligible for bonus/incentive pay.
  • We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Required Skills

Troubleshooting
Inventory Management
Installation
Preventative Maintenance
Customer Relationship Building
Service Repair